Frequently Asked Questions

Please use our Dealer locator to find your nearest Mitsubishi Dealer or Service Centre

Our dedicated Customer Support Team are on hand to deal with your enquiry Monday to Friday, 9am to 5.30pm.
Email: cs@mitsubishi-cars.co.uk
Tel: 01285 655777

Or fill out our form on our Contact Us Page.

You can call them direct on: 0344 824 8888 or visit their site.

With over 100 Service Centres to choose from and various servicing options, servicing your Mitsubishi could not be easier. Either contact your dealer or explore and enquire about our services or service plans.

Contact your nearest Mitsubishi Dealer/Service Centre, explain your concern and schedule an appointment for your vehicle to be inspected and the fault diagnosed.

Our online Owner’s Manuals allow you to search key words and are often the best place to find information.
Alternatively, please contact your nearest Mitsubishi Dealer or Service Centre for further assistance.

Good news – Owner’s Manuals are free to download.

You can purchase a new service book from any Mitsubishi Dealer/Service Centre.

Please refer to the below links, depending on the navigation system fitted to your vehicle.

SDA (with TomTom)

MMCS

Kenwood

If you are unsure of which system is fitted please refer to our Customer Service Team.

Please refer to the App Instructions at the link below.

Please refer to our dedicated towing guide which provides useful towing tips

Please contact your nearest Mitsubishi Dealer/Service Centre who will be able to assist you further.

In the first instance please consult with your nearest Mitsubishi Dealer or Service Centre. Their Parts Department will be able to advise on the correct child seat for your child and vehicle.
You can also refer to our Child Seat Guide.

Please refer to our dedicated towing guide which provides useful towing tips.

Please refer to the below links, depending on the navigation system fitted to your vehicle.

• SDA (with TomTom)
• MMCS
• Kenwood

If you are unsure of which system is fitted please refer to our Customer Service Team.

Complete a safety recall check now.

It is essential that, as soon as your vehicle is returned to the road, the safety recall is completed at your nearest Mitsubishi Dealer or Service Centre.

Please contact your nearest Mitsubishi Dealer or Service Centre they should be in a position to complete the safety recall for you. If you do experience any problems though please do contact us.

Contact Mitsubishi First who provide complimentary customer support for all Mitsubishi drivers following an accident, regardless of vehicle age. No matter which insurer you use, Mitsubishi First smooths your progress through an insurance claim, handling everything on your behalf – no hassle, no claim forms, no running about and absolutely no cost to you.
Just call 0330 100 3122 in the event of an accident.

All new Mitsubishi Motors vehicles are provided with a 3 year breakdown assistance package known as the Mitsubishi Assistance Package (MAP). This pan-European assistance programme provides vehicle recovery in the event of a breakdown. It’s comforting to know that if the unexpected does happen, help is always at hand, even if you put in the wrong fuel. Just call 0800 587 9833 for assistance.

Yes – MAP+ is available for all Mitsubishi vehicles up to 15 years old with the exact same high level of cover as the MAP programme.
What’s more, it’s really easy to set up as everything is online. Just £60 for full peace of mind.

With over 100 Service Centres to choose from and various servicing options, servicing your Mitsubishi could not be easier. Get in touch to book yours today.

A Mitsubishi Service Plan (MSP) is the best way to service your new car, covering your first 3 full factory scheduled services, includes parts and labour.

Not every vehicle is eligible for MSP, but we have a perfect servicing package for those that aren’t. With our Service Payment Plan you can tailor a package to suit your budget and your vehicle and spread the cost of your servicing with monthly payments.

We offer Service Payment Plans where you can tailor a package to suit your budget and your vehicle and spread the cost of your servicing with monthly payments.

Service intervals can be found in your vehicle’s service booklet. In most cases, the service interval will be every 12 months or 12,500 miles (whichever occurs first). If you have any further questions please consult with your nearest Mitsubishi Dealer or Service Centre.

Yes – we offer a 1,000 mile/1 month tolerance.

Most Mitsubishi Service Centres will be able to MOT your vehicle. Please contact them for further information.
What’s more we can also provide MOT Protection to put your mind at rest by covering up to £750 of MOT repairs. Available to purchase up to 3 months before the MOT Test is due. It’s really easy to set up as everything is online and costs just £10 for full peace of mind.

Please refer to our partner CarTakeBack using the following link: Battery Disposal Request – CarTakeBack

All new Mitsubishi vehicles are provided with a comprehensive 5 year/62,500 mile warranty (whichever occurs first) and a 12 year anti-corrosion perforation warranty.

Don’t worry, our Mileage Extension Warranty will increase the Mitsubishi manufacturer’s warranty mileage limit from 62,500 miles to 125,000 miles within the first 5 years from vehicle registration, whilst keeping the same high level of New Car Warranty cover. What’s more, it’s really easy to set up as everything is online.

Don’t worry, our Mitsubishi Extended Warranty is the perfect solution to protect your vehicle against unexpected repair costs. And our Pay-As-You-Go option means you only pay for the cover you need. What’s more, it’s really easy to set up as everything is online. Available for vehicles up to 10 years old or 125,000 miles.

All new Mitsubishi vehicles are provided with a 3 year breakdown assistance package known as the Mitsubishi Assistance Package (MAP). This pan-European home and roadside assistance programme provides vehicle recovery in the event of a breakdown. It’s comforting to know that if the unexpected does happen, help is always at hand.
Just call 0800 587 9833 in the event of a breakdown.